Respecting your privacy and the law
The privacy of your personal information is important to us at Small Biz Internet Solutions. We are committed to respecting your right to privacy and protecting your personal information. We are bound by the National Privacy Principles in the Privacy Act 1988 (Commonwealth) as well as other applicable laws and codes affecting your personal information.
Collecting your personal information
If you are acquiring or have acquired a service from Small Biz Internet Solutions, we will collect and hold your personal information for the purposes of:
- Providing you with the relevant service
- Managing and administering the service
Small Biz Internet Solutions may also collect your personal information for the purpose of letting you know about products or services from us that might better serve your business needs or promotions or other opportunities in which you may be interested.
The information collected may include your name, postal or email address, date of birth, ABN, or other information the organisation considers necessary.
We will, if it is reasonable or practicable to do so, collect your personal information from you. This may happen when you fill out a product or service application or an administrative form or when you give us personal information over the telephone.
Using and disclosing your personal information
We will not disclose any of your personal information to any other companies without your prior consent
Marketing our products and services
We may use or disclose your personal information to let you know about products and services that might better serve your business or promotions or other opportunities in which you may be interested. For example, we may do this after an initial marketing contact. You can contact us at any time if you no longer wish us to do so. (please see below for details on how to do this)
Keeping your personal information accurate and up-to-date
We aim to make sure that the personal information we collect, use or disclose is accurate, complete and up-to-date. We will take reasonable steps to make sure this is the case. This way we can provide you with better service.
If you believe your personal information is not accurate, complete or up to date, please contact us.
Protecting your personal information
We store information in different ways, including in paper and electronic form. The security of your personal information is important to us and we take reasonable steps to protect it from misuse and loss and unauthorised access, modification or disclosure. Some of the ways we do this are:
- Confidentiality requirements for our employees
- Document storage security policies
- Security measures for systems access
- Providing a discreet environment for confidential discussions
Your sensitive information
Without your consent we will not collect information about you that reveals your racial or ethnic origin, political opinions, religious or philosophical beliefs or affiliations, details of health, disability, sexual orientation, or criminal record.